Holiday Inn Express Hamilton - Upper James by IHG

Pros: Brand new hotel, excellent staff and in a good location. Lots of dining and shopping options within walking distance.

Cons: n/a

Excellent Holiday Inn Experience

Pros: Very clean, modern, with good breakfast & lots of parking available

Excellent value for the price.

Pros: The motel room was modern and was well layed out with plenty of sitting and storage areas in the room. The washroom shower was a walk in, and the amenities were above average. The motel overall was quiet, and welcoming. Breakfast was excellent. Excellent value for the price. We will return.

on the whole, it was enjoyable. best hotel staff I ever came across. Extremely helpful and polite

Pros: Breakfast was ok. same thing everyday with very little choices

Cons: Room was too loud. The air-conditioner was so loud combined with noises from the street.

Pros: My second time staying there, loved the location, the service, and the breakfast.

We will be back

Pros: Great breakfast, nice and clean. Very nice staff. Very large room.

Cons: Thee handicap parking was a challenge. Need a few more towels, glasses, need another chair in the room.

Likeable

Pros: Breakfast had a good selection, chairs where not a lot of . Somethings where not listed as to where they where . If you where looking for an item and had to ask someone else as the staff where not always around to ask .

Cons: Parking was a bit close to each other .having a truck was hard to find a place outside to park .

Impressed and we’d stay there again.

Pros: Room & beds very comfortable. Front desk staff very welcoming & friendly. Nice breakfast to have included. Bathroom very adequate & clean. Nice big shower!

Cons: Two minor complaints:concerns; 1. The shower should have more water pressure. Had to stand right under the shower head to rinse hair. We were disappointed the water pressure was that low for such an impressive shower. 2. The fridge was set too cold. The back had ice on it with water lying in the bottom of the fridge. We let the front desk know. We tried to lower the setting but still ice.

Thoroughly enjoyed my stay. I had other relatives stay there as well as we had a family reunion with my brothers who alr

Pros: The location, the cleanliness, the facilities, service and the staff.

Cons: I loved everything about it.

Pros: Everything was great and met our expectations: staff, beds, hotel, location

Cons: A small but annoying thing: The hooks on the walls were falling off the wall. They weren't really attached. They need repair.