Riley
10/10
Canada 🇨🇦
Pros: Perfect location, helpful & accommodating staff, all the amenities were great, beautiful city view. Loved our short stay!
Cons: Wish they offered slippers and robes in every room
Heather
8/10
United Kingdom 🇬🇧
Clean, friendly staff, great location - I would recommend!
Pros: We were greeted by friendly staff on arrival and the lobby area was nicely decorated. Check-in was seamless and we were asked about our preference for a floor. You have to pay a deposit upon arrival but it is refunded after you check-out. The room was clean and spacious, with a lovely view of the CN Tower. It was very quiet, absolutely no noise which was lovely, and definitely tranquil. The Guest Service Team were quick to respond to my request of additional coffee. The TV had my name on which I thought was a very nice touch! The bed was very comfy and the toiletries in the room were great quality. I also liked that each room was called a \
Cons: Personally I would have liked a bath but I think perhaps that's only certain rooms and you have to pay extra. The restaurant menu is on the TV. That was fine for me and I'm sure they would provide paper copies upon request but worth noting if you don't like using technology such as (e.g.,) QR codes etc. It's a little expensive but you pay the premium for being in central Toronto and it is a nice hotel.
Amy
8/10
United Kingdom 🇬🇧
Superb hotel in a great location
Pros: Impressive hotel in a great location , staff are lovely and the facilities in the room were really good. We loved the hotel’s history and the features through the hotel. The bar is impressive.
Cons: The sofa bed was old and uncomfortable
Christine
10/10
Canada 🇨🇦
Beautiful stay in the city
Pros: Front staff, professional yet friendly, helpful, looked smart
Cons: Nothing really except... if you could give me a mug for my tea id be so grateful 🙏
Fate
10/10
New Zealand 🇳🇿
Perfect!
Pros: All the staff were friendly. The rooms, lobby and all facilities are clean. The location is good and right in the middle of the city centre, Everything was accessible.
Cons: None
Nick
10/10
Canada 🇨🇦
Excellent access to the PATH system and rarely had to go outdoors. Central convenient location.
Pros: Requested a high floor and got exactly what I expected. Beautiful view.
Cons: Small tight bathroom.