Simone
10/10
Canada 🇨🇦
3rd or 4th time staying here, comfy, clean, nice pool and good location
Pros: Third or fourth time staying here and have stayed in another couple of places in Niagara Falls. This place is the best for location, value, amenities and cleanliness at the falls. I’m quite picky on cleanliness at hotels and this place was cleaner than some 4 and 5 star hotels I’ve stayed in. I didn’t notice a spec of dust in my room. Staff helped us get a crib for our baby to our room right away although we were early for checking in. All three staff members at front desk were prompt, professional, friendly and managed a busy check in with ease. Would return again next time.
Cons: Didn’t love the smell of the fast food restaurant
Birgitt
9/10
Canada 🇨🇦
Had a lovely stay .
Pros: excellent location, close to clifton hill, friendly staff , clean rooms .
Cons: weather lol
Melissa
10/10
Canada 🇨🇦
Pros: Cleanliness, friendly and informative staff. Great value for what you receive.
Cons: Wifi had some issues.
Hobson
10/10
Canada 🇨🇦
Pros: Staff were sooo accommodating and friendly. I would go back here over and over again.
Cons: I like everything. Great room and hotel. Best niagara stay yet
Tanya
8/10
Canada 🇨🇦
Pros: The location the staff was great the hotel was minus the hit water and leak in room last night.
Cons: Having to go get toilet paper one roll at time. And bot having hot water
Danielle
9/10
Canada 🇨🇦
Great hotel- we are return guests
Pros: All staff was very kind and friendly, ( including staff just using the elevator at the same time) check in was quick Room was nice and clean Hotel was clean Great location , close to everything on the strip
Cons: Pool- the pool was very cold, area very crowded ( I know the hotel can’t help that) hot tub full of babies- and I mean like 1-2 year olds splashing our faces , don’t think babies/toddlers should be in a hot tub, we return often and this was the first time experiencing this usually the pool is fine
Mehul
8/10
Canada 🇨🇦
Pros: Cleanliness.all amenities in room-microwave, fridge, TV, city view, , toiletries, towels.Tea , coffee, cups. All was provided.
Cons: No water was provided in room. Water was paid.
Shanza
10/10
Canada 🇨🇦
Pros: Very good Location. Clean. Room size was good according to our needs. We booked for 2 adults and 3 kids.
Cons: Bed was not comfortable.
Rithikkha
10/10
Canada 🇨🇦
Love the place
Pros: Great location. Staff were amazing. Rooms were clean spacious,even has microwave. Hotel.had express restaurant that we could.go through the hotel.no need to go out. Close to all restaurant attractions etc. No need to take the car out at all. Great quiet place. Overall I loved the place and highly recommend this place.