Balasubramaniam
8/10
Canada 🇨🇦
But I really liked this place definietly we will visit one day again I wish you guys all the best th
Pros: It was me and my mom's first time visiting the Oakes Hotel in Niagara Falls. We really liked the room facing the fallsview side and a nice spot to relax and sit.
Cons: But the facility was little poor there wasn't a kettle or a microwave to heat up the food or to make a tea or coffee, which all other hotels have it, and the bathroom shower wasn't working properly and the a bit too small I hope the Oakes hotel upgrades there bathroom facilieties very soon. Also they need to keep at least two waterbottles in every room for the price we pay, we were really thursty to drink water which my mom had to pay $4 for a 500ml plastic bottle in the hotel's vending mechine which is not worth at all. I really hope the Oaks hotel upgrades all this little things other than that I really like this place thank you veey much for all your servcice.
Dorina
10/10
Canada 🇨🇦
Pros: Fast checking, beautiful view, great location, parking on site!
Somer
10/10
Canada 🇨🇦
Long awaited getaway.
Pros: Staff was exceptionally friendly and accommodating. Bed was comfortable. Jacuzzi was very clean. Amazing location.
Cons: Room could use a coat hook. Wish the bathroom light had a dimmer switch.
Rice
9/10
Canada 🇨🇦
Pros: Our room was amazing. Beautiful views and really comphy bed.
Cons: There is nothing negative i have to say about our stay. We will definitely be going again
Susan
8/10
United Kingdom 🇬🇧
The view made everything else pale in comparison.
Pros: The room was lovely, clean and comfortable. The view of Niagara Falls was exceptional. So close to all the sights. Wish I’d brought swimming stuff.
Cons: No bar, no restaurant, no coffee/ tea in rooms but easily available in lobby.
Crystal
8/10
Canada 🇨🇦
Great stay - Need to do better in winter though
Pros: Room was nice and large, clean. Jet tub was great, view amazing
Cons: For $400/night plus $50 for parking the parking lot and registration lot were ridiculous. Unplowed, unsalted. Had to honk to get maintenance vehicle out of the way of the driveway, then almost got stuck trying to pull in as was poorly maintained. Then almost slid back down the hill heading into the parking lot. No salt, sand, plowing.... barely parking spaces as the lot lines were completely covered in snow... no storm in almost a week *I live less then 2 hours away so understand canadian winters and this need attention
David
10/10
Canada 🇨🇦
Great price, clean and great location.
Pros: Nice room with two double beds . Everything was clean. Staff were very friendly and helpful. Location was great, close to Fallsview casino. Great price. Will definitely stay here again.
Cons: Price to park car on site.
Nan
8/10
Canada 🇨🇦
Pros: The comfort of the room with that incredible view. It was very nice to get an upgrade to a fallsview room. Thanks again for that. Near to everything.
Cons: Continental breakfast would have been nice. Parking cost was a little high.
Jill
10/10
Canada 🇨🇦
Pros: The views are incredible and worth the upgrade in price for a fallsview room.
Cons: The price for parking is ridiculous and took away from my stay. It's too much and a cash grab.