Gianfranco
9/10
Canada 🇨🇦
Excellent Stay
Pros: The room was very nice. Decently maintained and everything worked. The staff were very helpful and friendly. Checking in and out was very easy. The pool was a nice size with a hot tub as well. Having it open till 10pm was also a bonus. They had a small fitness room if you did was to use it. They gave us some nice vouchers at check in and they had a few more options near the entrance.
Cons: The photos made the room seem a lot bigger than it actually was. Still a nice size room. We were not aware of the extra parking fee of $25 a day. Caught us off gaurd a little and knowing the parking lot across the street was $10 didn't help either.
Thy
10/10
Canada 🇨🇦
Pros: The staff is very friendly, the room is very clean and the bed is very comfortable to sleep in, the view is awesome..
Cons: N/A
Nitin
10/10
Canada 🇨🇦
Pros: Staff behavior, Facilities, And the plus point is the location.
Cons: Room Carpet could be better
Bernadette
9/10
Canada 🇨🇦
Very excellent stay on Christmas Eve. Comfortable,cozy and safe even with parking.
Pros: They have beautiful and accommodating frontdesk....people working there is accommodating and nice. And they know information like the fireworks schedule in the falls and speaking with you about how would you spend the night if something special going on...very good employees.Clean hotel and very comfortable bed and rooms.For sure one of our favorite Hotel in Falls view place with our family.
Cons: None so far....
Peter
8/10
Canada 🇨🇦
Just a Good stay
Pros: I liked the location, being close to most attractions and accessible
Cons: I didn't like the fact that such a facility didn't have a restaurant or bar that could serve residents. The IHOP restaurant on site is only for breakfast and lunch, and the menu is very limited. Also the hot tub in the room didn't actually have active jets
Rasyidah
9/10
Singapore 🇸🇬
Pros: Location was great and staff were friendly. Special shout out to Ihop staff Errol for helping me with my car and allowing my kids to order sides for breakfast.
Cons: The onsite parking was pricey for 1 night.
Sal
10/10
Canada 🇨🇦
Pros: Everything from the time we arrived till our departure was fantastic. Booked for the Christmas break already
Cons: Nothing was wrong with the hotel. Everything was good.
Nicole
9/10
Canada 🇨🇦
Pros: Room was clean and spacious. Beds were comfortable. Hotel was near all the action of Niagara Falls
Cons: Small elevators in tower B
Patrizia
10/10
Canada 🇨🇦
Pros: Very nice hotel, quiet and easy access to wherever we want to go
Cons: Maybe add either an arm chair or a table with chairs in the hotel