Heather
8/10
Canada 🇨🇦
Good destination.
Pros: Room was nice. Bed was cormfortabloe. Breakfast was not included.
Cons: Breakfast could have been included.
C
9/10
Canada 🇨🇦
Pros: Staffs were really friendly and helpful. Room was spotless and very comfortable.
Cons: Water level in the swimming pool and hot tub were under-filled by a good 7-8 inches from the norm.
Sophie
9/10
Canada 🇨🇦
Great family experience and gorgeous grounds for coffee in the morning
Pros: Fantastic facilities - the sports centre is incredible.
Cons: The mall opposite is missing a convenience store, so a mini market in the hotel would be a great addition.
Lisa
10/10
Canada 🇨🇦
Great experience, excellent property
Pros: The staff were fantastic. From the gentleman who met me when we pulled up to the Hotel, the lovely lady at check-in, the staff at Play and Liv, all exceeded my expectations. The suite (rm 212) we stayed in was beautiful. Dinner and breakfast were delicious. We stayed at White Oaks to celebrate our anniversary and will be back to stay again. Thank you for a great experience.
Costanza
10/10
United States 🇺🇸
It was wonderful!
Pros: It's elegant and clean and so beautiful and everyone is pleasant! Our dinner at the restaurant on the site was fabulous!
Cons: nothing! We loved it!
Ian
10/10
United Kingdom 🇬🇧
Perfect place to start a vacation in Canada and close enough to hop to Buffalo too!
Pros: Staff were so friendly, room was ready early. Great location
Cons: little bit cold in the room and corridors. And restaurant. With the air con blowing,.
Gonen
9/10
Israel 🇮🇱
Great room, great staff - highly recommended for Sport lovers and gym rats
Pros: The staff was exceptional and did above and beyond to make sure the room met our expectations and comfort (walk-in shower, for example). Beds are super comfortable, and the shower was top tier, one of the best we had, Fully equipped with Shampoo, Conditioner, soap, etc. The hotel is luxurious (in a bit of an old-fashioned way) and is coupled with an amazing sport center with everything you may possibly wish for, including tennis courts, a spa, a sauna, etc.
Cons: Wall-to-wall carpets and an old AC in the room make it a bit of an 'old-school' hotel, but everything worked just fine. Breakfast was just OK and not cheap. Located on a highway interchange and a huge shopping outlet - great for commute & shopping, but no views or nature.
Rose
10/10
Canada 🇨🇦
Best service we've ever had at a hotel
Pros: The service was exceptional -- all the concierge went above & beyond and were so friendly
Cons: nothing -- everything was great